The Alexa Hebcal skill hasn't worked for months.
When I try to use Hebcal on Alexa, it says "I'm having trouble accessing your Hebcal skill right now"
This has been going on for months.
I have
Rebooted
Disabled and re-enabled
REbooted
davened
Nothing changes.
Answer
Hi Izzy, we did a bit more investigation today and think we may have fixed a bug to get Hebcal for Classic Alexa working again. Can you give it a try? Not sure it’s going to work well on the newer Alexa Plus devices but we would welcome your feedback.
Shana Tova!
Hello, all of my devices are "plus"
It's a shame because all of my other skills are working fine. Why only this one has problems? It's a shame.
Did you try it out? It looks like Alexa Plus has made some changes and it might work for you. We just tested on both a standard Alexa and Alexa Plus device and we’re able to get the Hebcal skill to work again.
Shabbat shalom and Shana Tova!
Hi Izzy,
Thanks so much for your patience, and sorry for the frustration this has caused — especially since we know you’ve genuinely tried everything on your end (the davening included, which we appreciate!).
Since Amazon released Alexa+, the older Alexa skills infrastructure that Hebcal relied on has largely stopped functioning correctly, and unfortunately this is outside of our control. We’ve spent considerable time trying to debug and fix the integration, but at this point we don’t believe it’s fixable on our end.
We’re sorry to say the Hebcal Alexa skill may need to be retired. We know this is disappointing news, especially for something you relied on regularly.
In the meantime, you can still get Hebcal info via:
- The Hebcal website/app directly
- Google Calendar or other calendar sync with Hebcal’s Jewish holiday feeds
- The Hebcal API, if you or someone you know wants to build a workaround
We’ll update this thread if anything changes with Amazon’s platform that makes the skill viable again. Thanks again for your patience and for flagging this.
Customer support service by UserEcho
Did you try it out? It looks like Alexa Plus has made some changes and it might work for you. We just tested on both a standard Alexa and Alexa Plus device and we’re able to get the Hebcal skill to work again.
Shabbat shalom and Shana Tova!